Key Responsibilities:

• Schedule caregiver shifts according to client needs and caregiver availability, ensuring optimal coverage.
• · Maintain accurate records of caregiver assignments, client preferences, and scheduling changes.
• · Answer office phone calls and facilitate communication between caregivers and clients.
• · Develop knowledge of caregivers’ skills and personalities to ensure effective client/caregiver matches.
• · Ensure schedules are current and make necessary adjustments as required.
• · Input information into scheduling software and other computer systems.
• · Support office administrative activities and assist other staff as needed.
• · Participate in the recruitment and onboarding of new caregivers.
• · Fill in for caregivers when necessary and be available for on-call responsibilities.
• · Perform any other duties required to maintain the agency’s operations, including caregiving tasks.
• Strong organizational skills with the ability to manage large amounts of information and respond appropriately.
• · Must pass all background screenings with satisfactory results.
• · Reliable transportation and willingness to travel within the San Antonio area.

Qualifications:

· High school diploma or equivalent; previous experience in scheduling or administrative roles in a healthcare setting is preferred.

· Comprehensive knowledge of caregiver responsibilities and licensing standards for home and community support services.

· Proficient in scheduling software, Microsoft Office, and other relevant applications.

· Excellent interpersonal and communication skills, with the ability to engage effectively in various formats.

· Ability to read and comprehend caregiver reports and personal care plans.

Requirements